Saraswati Mata

Frequently Asked Questions (FAQs)

1. Can the statues withstand extreme weather conditions like heat, rain, or humidity?
   Yes, our statues are designed to withstand various weather conditions. They are durable and suitable for both indoor and outdoor use, including exposure to heat, humidity, and normal rainfall.
2. Can the sculptures handle extreme temperatures like summer heat or winter cold?
   Yes, our sculptures are made from high-quality materials that can tolerate both high temperatures and cold conditions. However, for very harsh environments, we recommend placing them in a semi-covered area for longer life .
3. Are your statues suitable for outdoor placement?
   Absolutely. Our statues can be placed in gardens, balconies, temples, or open spaces. They are crafted to maintain their beauty even when kept outdoors.
4. Do you provide installation or setup services during delivery?
   Delivery partners usually do not provide installation services. For larger or heavier statues, we recommend arranging local help for safe placement.
5. Can I customize a statue according to my requirements?
   Yes, we offer customization options based on size, design, and finish. Please contact us with your requirements, and our team will assist you.
6. Will I receive the exact product shown in the pictures?
   Yes, we aim to deliver the exact product as shown. Since our statues are handmade, slight variations may occur,like the colour of the statue may vary which add to their uniqueness and charm. In god statues our artist try to add different colour combinations in each statue to add a little creativity . In garden statues colour may vary from pure white to ivory to little brownish and yellowish colour .   
7. Are your statues truly handmade?
   Yes, all our statues are carefully handcrafted by skilled artisans. Each piece is made with dedication and attention to detail, making every product unique.
8. How can I be sure about the authenticity of your products?
   At Neeraj Art, we ensure that all our statues are made from genuine materials and crafted with precision. We do not deal in machine-made replicas—our focus is on authentic, handmade art pieces.
9. Do you provide proof of quality before delivery?
   Yes, on request, we can share actual product images or videos before dispatch to ensure your satisfaction and trust.
10. Is my payment secure?
    Yes, we ensure safe and secure payment methods. Your transaction details are protected, and we maintain complete transparency throughout the process.